1. What information is submitted?
Your name, mobile number, visit type, preferred date/time and optional general service category. Do not send detailed diagnoses, reports or sensitive health records using this form.
2. Where does the request go?
When you submit the form, it is sent via a secure first-party booking endpoint for recording in the clinic booking system. The form does not open an external messaging app. A request is not a confirmed appointment.
3. Purpose of processing
To respond to appointment requests, coordinate a suitable time and communicate updates concerning the requested visit. Marketing requires a separate legal basis where applicable.
4. Access and data retention
The clinic and appropriately authorized support personnel may access data for necessary operational purposes under access controls. Final retention periods, hosting locations and roles must be defined and approved before launch.
5. Security and your rights
The website uses transport encryption when hosted over HTTPS and does not store submitted patient details in browser storage. For privacy questions or correction requests, contact the clinic at .
6. Legal approval
This is a pre-launch policy draft, not legal certification. It must be approved under applicable Egyptian privacy and health-data requirements before enabling real patient submissions.